How Municipal Road Maintenance Departments Differ Across the United States When you work in a town highway department in New York State, it’s easy to assume that the rest of the country operates the same way. After all, here the position of town highway superintendent is one of the most visibl…continue
Every municipality is responsible for maintaining traffic signs in accordance with the Manual on Uniform Traffic Control Devices (MUTCD). While most superintendents recognize the importance of installing the correct signs in the correct locations, the job doesn’t end there. Signs are only effe…continue
Across the country, many public works superintendents still choose their annual paving lists using a method that’s as informal as it is risky: they simply “know” which roads look bad and need work. While decades of experience have value, this approach, often referred to as paving b…continue
Losing a public works department’s front-line fleet is a gut punch on every level: the price tag alone is staggering, with each modern plow truck now ringing in at $250,000 - $300,000, and lead-time bottlenecks mean replacements ordered today may not roll onto the lot for 12 to 18 months. Whil…continue
When a subdivision, commercial park, or other private development turns public improvements, streets, sidewalks, water and storm-sewer lines, over to the municipality, the job isn't truly “finished.” Most cities and towns require the developer to post a maintenance bond (sometimes ca…continue
A practical guide to defensible record-keeping for highway departments When a state auditor, insurance adjuster, or opposing attorney asks for documentation, there is only one safe answer: “Certainly, here it is.” Anything less invites financial penalties, lost grant funding, or courtroo…continue
How highway departments objectively measure roadway health, and turn numbers into smarter maintenance decisions What the Pavement Condition Index (PCI) actually is The Pavement Condition Index is a numerical score (0–100) that expresses the structural and functional health of an asphalt or con…continue
Running a highway department without written policies is like building a road without a blueprint. Eventually, you will hit potholes. A clear set of written policies provides structure, consistency, and legal protection for both the department and the municipality it serves. Yet, too many highway de…continue
For highway departments striving to stay compliant, organized, and legally protected, keeping accurate and up-to-date records of traffic signs is critical. Signs are among the most visible and most litigated assets on the road. To ensure accountability, safety, and compliance with federal and state …continue
Defending Against Liability Claims Highway departments are on the front lines of public safety, maintaining roads, traffic signals, signs, and other infrastructure that keeps communities moving. But with that responsibility comes liability. If a stop sign is missing, a traffic signal malfunctions, o…continue
When it comes to managing your town’s roads, signs, drainage systems, and other infrastructure, you know what matters: keeping things in good condition, knowing what needs attention, and staying organized. That’s where asset management software comes in. But for many highway departments,…continue
Selecting the right asset management software can be the difference between a well-run highway department and one that constantly struggles with inefficiencies, lost records, and reactive maintenance. But with so many software options available, ranging from simple platforms to enterprise-level syst…continue
For years, highway departments have relied on handwritten logs, memory, and word-of-mouth to track maintenance work. But as roads age, crews rotate, and infrastructure grows more complex, it becomes harder to keep track of what was done, when, where, and why. That’s where asset management soft…continue
Stormwater infrastructure is one of the most overlooked yet essential components of a municipality’s public works inventory. Culverts, catch basins, dry wells, and swales might not make headlines, but they quietly prevent flooding, protect roads, and keep pollution out of local waterways. And …continue